We as an organization put in our hundred percent to make sure that you get the best experience throughout the trek with us. To do so we personally book tea houses for each of our treks prior to the trek date and ensure good quality and service.
If the trek gets canceled due to any unforeseeable condition like Covid or natural calamities or if you cancel before 30 days from the start of the trek, the complete trek fee will be refunded (minus a 4% transaction fee). The money will be transferred to the bank accounts from where the payment was made within a week.
For cancellation anytime between 30 to 15 days before the start date of the trek, get your full trek fee back minus a 15% cancellation fee.
For cancellation anytime between 14 days to the start day of the trek or on not showing up on the the trek, unfortunately, we cannot provide any refund as all the booking will already have been done at various campsites.